Support
Support
Frequently Asked Questions
General
Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24 hours.
After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save. After logging in, you may also change your password here.
Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.
In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to.
Please confirm all purchases before you complete them as we are unable to provide refunds for digital content. If you need assistance with your purchase or would like to return printed materials please contact us using our Contact Us form or you may email us at info@chicagoeducationpress.com.
Online eBook Format
No, printing of our textbooks are not allowed.
Step 1: Locate your flashcards by selecting the ‘Navigation’ icon (looks like three lines) in the upper left-hand corner of the screen and select ‘Study Flashcards’.
Step 2: Flashcards are automatically organized by chapter and the custom deck names you’ve created. Select ‘Study by Chapter’ or ‘Study by Deck’ to proceed to studying your flashcards.
Step 3: Select ‘All’ or the individual sections you wish to study flashcards for and select the ‘Start Flashcards’ button.
Step 4: As you study flashcards, use the arrow buttons on the side of each large flashcard to jump to the next or previous card. To view the other side, click directly on the flashcard.
Our online reader allows you to access your materials on any Internet-enabled device including tablets, smartphones, desktops, and laptops. Offline access is available, but no downloads are required!
Our online reader provides a consistent design and experience across all browsers and devices, allowing you to focus on your eBook instead of learning the platform or downloading software.
Step 1: Select the ‘Navigation’ icon in the upper left-hand corner of the screen and select ‘Collaboration’.
Step 2: Select ‘Create a New Group’ and complete the fields.
Step 3: Share the 8-digit code with others to allow them to join your group and share your notes and highlights. Group members can switch back and forth between your shared notes, and their own!
For real-time collaboration you must join a session. Within ‘Groups you Manage’ you can locate the unique access code, join the session for real-time collaboration, remove users, or delete your group.
All of your annotations including highlights, flashcards, and notes will automatically be added to your study guide.
Step 1: Select the ‘Navigation’ icon in the upper left-hand corner of your screen and select ‘Create a Study Guide’.
Step 2: Organize your study guide by section or colors, or ‘Select All’. Then, select ‘Create Study Guide’ to view your automatic study guide.
*Click on any of your notes and select ‘View in Book’ to jump directly to that page!
Click and hold down the left mouse button, then drag the pointer over the word(s) you would like to highlight or annotate. To delete a highlight or note, click on the annotation you would like to delete and select the trash can icon.
- Fast, easy navigation
- Linked Table of Contents and bookmarking
- Note taking
- Highlighting of text, graphs, and images
- Keyword search within text and notes
- Note and bookmark organizer
- Built-in dictionary
- Flashcard creation
- Personalized study guide
- Collaboration and note sharing
No, you can only view your content on one device at a time because this file type is protected.